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A service you can truly trust!

CENS digital are precision crafted and feature the most cutting-edge electronic components. Therefore, we offer servicing and repairs, to ensure your devices stand the test of time and continue to perform faultlessly for years to come.

We always advise at least a yearly service. However, service frequency should also be based on use of your devices as well as the environment in which they are worn. For instance, the water resistant coating can be damaged by chemical pollutants as well as accidental damage.

What happens during a CENS digital service?

The first step during a CENS digital service is the visual check and microscopic examination by an expert engineer. After that, comes the professional cleaning and sanitisation of the devices. Finally, all electronic parts are checked for signs of wear and damage, and are replaced when faults are identified.

We take servicing seriously! Therefore, we only send your devices back once we have completed the multi-point service process and are satisfied the device is as good as it was the day you bought it.

Servicing & Repairs Lids Cleaned
Module Being Wiped

Servicing and Repair Pricing

The table below shows the service and repair costs for CENS ProFlex, CENS Classic and Mino CENS

Level of service

In Warranty

Out of Warranty

Minor Service

Testing and inspection. No components need replacing.

No Charge

£45 each

Major Service

Minor service plus replacement of up to 2 components

No Charge

£75 each

CPU Service

Major service plus replacement of CPU (processor)

No Charge

£POA

Other damage

Devices have been damaged outside normal wear and tear

£POA

£POA

Level of service

Minor Service

Testing and inspection. No components need replacing.

Major Service

Minor service plus replacement of up to 2 components

CPU Service

Major service plus replacement of CPU (processor)

Other damage

Devices have been damaged outside normal wear and tear

In Warranty

No Charge

No Charge

No Charge

£POA

Out of Warranty

£45 each

£75 each

£POA

£POA

Prices inclusive of VAT. Delivery FOC in warranty, £6.99 out of warranty.

Guaranteed quality and performance

The unparalleled performance and reliability of CENS digital devices was established based on the principles we live by.

Since inception, our Designers, Craftsmen and Audio Engineers have fostered an ethos of innovation, refinement, and above all else integrity.

Our services come with a limited warranty of 30 days for a minor service and 180 days for major service.

Module Being Wiped

To get started, follow the 4 steps below

Download

Firstly, download the CENS service and repair form

Print

Next, print the form

Fill in

Thirdly, fill the form in, use the rear side if needed.

Send

Finally, send the form and your devices back to us.

Our customers say

Tony Perry
Tony Perrygb
Verified ownerVerified owner
5/5

Great jacket, very well made.

1 month ago
Nicole Scott
Nicole Scottgb
Verified ownerVerified owner
5/5

Really please, comfortable and easy to put in and use

1 month ago
Mairead O'Boyle
Mairead O'Boylegb
Verified ownerVerified owner
5/5

Quality item

2 months ago
Mairead O'Boyle
Mairead O'Boylegb
Verified ownerVerified owner
5/5

Just what I wanted at a great price.

2 months ago
Kevin Wood
Kevin Woodgb
Verified ownerVerified owner
2/5

Fit not as good as my Vario, sound is a bit tinny

2 months ago
Conrad
Conradgb
Verified ownerVerified owner
5/5

Fantastic ear defenders, I would definitely recommend them to anyone,

Kind regards
Conrad

3 months ago

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